Privacy Policy

1. Introduction

AstroForYou School of Astrology ("we," "us," "our," or "AstroForYou") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable privacy laws.

By enrolling in our Program, using our website, or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

We collect various types of personal information to provide you with our educational services, process payments, and improve your learning experience. The information we collect includes:

2.1 Personal Identification Information

• Full name
• Email address
• Phone number (mobile and/or landline)
• Current physical address and location
• Date of birth
• Place of birth (city, country, and specific coordinates if provided)
• Time of birth (if provided for astrological chart creation)
• Any additional biographical information voluntarily shared for astrological analysis

2.2 Account and Enrollment Information

• Username and password for our learning platforms
• Payment information and transaction history
• Enrollment date and program selection
• Course progress and completion status
• Assessment and examination results
• Training session attendance records
• Assignment submissions and student work

2.3 Communication and Interaction Data

• Communications with us via email, phone, WhatsApp, Telegram, or other messaging platforms
• Participation in community forums, group chats, and discussions
• Questions asked during training sessions
• Feedback, testimonials, and reviews
• Support tickets and correspondence

2.4 Media and Content

• Photos, images, and videos you share or that are captured during program participation
• Screen recordings from training sessions (if applicable)
• Voice recordings from live calls or video sessions
• Astrological charts, case studies, and practice readings you create
• Any other media shared within the Program community

2.5 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Pages visited on our website and learning platforms
• Time and date of visits
• Referring website addresses
• Usage patterns and interactions with course materials

2.6 Sensitive Information

We collect sensitive information including:

• Birth data (date, time, and place of birth) for the purpose of creating and analyzing astrological charts
• Any personal circumstances or life events you choose to share for astrological consultation or case study purposes

This sensitive information is collected with your explicit consent and is used solely for educational and astrological analysis purposes within the Program.

3. How We Collect Information

3.1 Direct Collection

• Enrollment forms and applications
• Account registration on our platforms
• Communication with our staff via email, phone, or messaging apps
• Training session attendance and participation
• Assignment and assessment submissions
• Voluntary sharing in community forums and group discussions

3.2 Automated Collection

• Cookies and similar tracking technologies on our website
• Analytics tools (Google Analytics, Facebook Pixel)
• Learning platform usage tracking
• Email interaction tracking

3.3 Third-Party Platforms

We use the following third-party platforms that may collect information:

• Skool (learning community platform) - https://www.skool.com/astroforyou-academy-9193
• AstroForYou platform (astroforyou.org) for astrological calculations
• WhatsApp/Telegram for group communications
• Stripe and PayPal for payment processing

Each of these platforms has its own privacy policy, and we encourage you to review them.

4. How We Use Your Information

4.1 Service Delivery

• To provide access to course materials, training sessions, and program resources
• To create and analyze astrological charts for educational purposes
• To track your progress and completion of program requirements
• To issue certificates of completion
• To provide customer support and respond to inquiries
• To facilitate community interactions and peer learning

4.2 Payment Processing

• To process enrollment payments and payment plan installments
• To manage refunds and guarantee claims
• To maintain transaction records and financial documentation
• To prevent fraud and unauthorized transactions

4.3 Communication

• To send program updates, announcements, and important notices
• To provide training session reminders and schedule information
• To respond to your questions and support requests
• To send educational content and resources
• To share community updates and student achievements

4.4 Marketing and Promotion (with consent)

• To send promotional emails about new courses, programs, or services
• To feature student testimonials and success stories
• To create case studies and marketing materials
• To share achievements on social media and our website

You may opt out of marketing communications at any time while still receiving essential program-related communications.

5. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

• Payment Processors: Stripe and PayPal process payments securely
• Platform Providers: Skool hosts our course content and community
• Email Services: We use our own email servers to communicate with students
• Analytics Providers: Google Analytics and Facebook Analytics collect usage data

5.2 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms & Conditions and other agreements
• Protect the rights, property, or safety of AstroForYou, our students, or others
• Prevent fraud, security breaches, or illegal activities

6. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

Security Measures:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and email systems
• Password protection for student accounts
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Staff training on privacy and security obligations

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Active Students: Throughout your enrollment period and for as long as you have access to program materials
• Alumni: Core information retained indefinitely unless you request deletion
• Financial Records: Retained for a minimum of 7 years as required by Australian tax and accounting laws
• Marketing Materials: Retained until you withdraw consent

8. Your Rights and Choices

Under Australian privacy law, you have certain rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you
• Right to Correction: Request correction of inaccurate, incomplete, or out of date information
• Right to Deletion: Request deletion of your personal information (subject to legal obligations)
• Right to Object: Object to certain uses of your information or request restriction of processing
• Right to Withdraw Consent: Withdraw consent for marketing or testimonial use at any time
• Opting Out of Marketing: Unsubscribe from promotional emails via the unsubscribe link

9. Cookies and Tracking Technologies

Our website and platforms use cookies and similar tracking technologies to enhance your experience and collect usage information.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality, account login, and security
• Performance Cookies: Collect information about how you use our website (via Google Analytics)
• Advertising Cookies: Used by Facebook Pixel to track conversions and deliver relevant ads

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

10. International Data Transfers

AstroForYou accepts students from around the world. If you are located outside of Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers and business operations are located. By providing your information and enrolling in our Program, you consent to the transfer of your information to Australia and acknowledge that Australian privacy laws will govern the handling of your data.

11. Children's Privacy

Our Program is intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from someone under 18, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.

When we make changes, we will update the "Effective Date" at the top of this policy and notify you via email or announcement within the Program platform. Your continued use of our services after changes become effective constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

Privacy Complaints

If you believe we have breached the Australian Privacy Principles or other privacy laws, you may lodge a complaint with us. We will:

• Acknowledge your complaint within 7 days
• Investigate the matter thoroughly
• Respond with our findings and proposed resolution within 30 days

If you are not satisfied with our response, you may escalate your complaint to: